Terms of Service

Effective Date: 01/01/2020
Last Updated: 02/01/2025

Welcome to Kelly Group Enterprises Corp (“Company,” “we,” “our,” or “us”). These Terms of Service ("Terms") govern the use of our freight forwarding, logistics, warehousing, customs brokerage, and related services. By engaging our services, you (“Client,” “you,” or “your”) agree to be bound by the following terms and conditions.

1. Scope of Services

We provide international and domestic freight forwarding, customs clearance, warehousing, transportation, and logistics consulting services. The scope of services is detailed in our written proposals, invoices, or service agreements provided to the Client.

2. Client Responsibilities

The Client agrees to:
  • Provide accurate and complete information regarding shipments, including contents, value, origin, destination, and any special handling requirements.
  • Comply with all applicable laws, including import/export restrictions and customs regulations.
  • Pay all invoiced fees, including third-party charges, duties, and taxes, within the stated terms.
  • Secure proper packaging and labeling in accordance with transportation standards, unless otherwise agreed.

3. Payment Terms

  • All fees are due upon receipt of invoice unless otherwise agreed in writing.
  • Late payments may incur interest at 1.5% per month or the maximum permitted by law.
  • The Company reserves the right to suspend or withhold services in the event of non-payment.

4. Cargo Inspection & Insurance

  • We may inspect cargo to ensure compliance with regulations but are not obligated to do so unless legally required.
  • The Client is responsible for insuring their shipment. We can offer cargo insurance upon request at additional cost.
  • We are not liable for loss or damage to cargo unless caused by our proven gross negligence or willful misconduct.

5. Limitations of Liability

  • Our liability is limited to the lesser of $50 per shipment or the actual value of the services provided unless otherwise agreed in writing.
  • We are not liable for indirect, incidental, special, or consequential damages including, but not limited to, lost profits or loss of business.

6. Force Majeure

We are not liable for any delay or failure to perform services due to events beyond our reasonable control, including natural disasters, labor strikes, governmental actions, or transport disruptions.

7. Refunds and Cancellations

Refunds are governed by our separate Refund Policy, which is incorporated by reference into these Terms. Please review the Refund Policy HERE.

8. Termination

We reserve the right to terminate services at any time with written notice, especially in cases of non-compliance, fraud, illegal activity, or failure to pay.

9. Confidentiality

We maintain strict confidentiality regarding Client shipment details and business operations unless disclosure is required by law or regulatory authority.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Miami-Dade County, Florida.

11. Amendments

We reserve the right to modify these Terms at any time. Updates will be posted on our website or communicated directly to active Clients. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Contact Information

For questions regarding these Terms, please contact:
  • 📧 Email: contacto@kellygroup.us]
  • 📞 Phone: 305-436-1800
  • 📍 Address: 7812 NW 46th ST, Miami, FL 33166
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